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Refund & Return / Exchange Policy

SALE PRODUCTS:

PRODUCTS BOUGHT DURING SALE ARE NON-REFUNDABLE, NON-EXCHANGEABLE and RETURN NOT AVAILBLE.

PROCEDURE FOR NORMAL TIME:

We exchange only for size issue.

For an example if you order size M from us which is 36inches BUST and WAIST 30inches you can make it from 36inches to 38inches and 30inches to 32inches if required (FROM LOCAL TAILOR)
AS WE KEEP EXTRA MARGIN Or You need to send us the product, we will do the alteration done and send back to you.

You need to inform us within 7 days of the delivery

WE DON'T DO ANY KIND OF ADDITIONAL ALTERATIONS

CUSTOMIZED PRODUCTS

While placing the order of customized products share the proper measurements with us and for more details Check out our size guide, how to take proper measurements from a garment.
In case of customization, you cannot exchange or return the products.
In case of customization you cannot get any refund unless we send any damaged products.
In this case the refund amount Will be credited to your MONRI account for next shopping

EXCHANGE / RETURN POLICY

For any kind of damage of the product, our team needs a proper opening video from first to last where we could see the damages clearly. In this case we will arrange for the return or exchange within next 7 business days
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused and in its original packaging.
You’ll also need to keep the receipt or proof of purchase.
To start a return or exchange you can contact us at (mail id)
If your return is accepted, we’ll let you know how to complete the process.
The shipping charges for sending the products back has to be borne by the customer.

Shipping charges are non-refundable.
Once we have received the products a quality check would be done by our team.

We unfortunately do not have an exchange policy for international customers.

We do not provide any kind of exchange / refund / return if someone doesn't like the product after purchasing or receiving.

REFUND POLICY

REFUND AMOUNT will be credited to your MONRI account for next shopping